Shareholders Survey

We at Carborundum Universal Limited (‘CUMI’) have always strived to provide the best possible assistance to our Shareholders while maintaining the highest level of Corporate Governance in the Company. As a part of our constant endeavour to strengthen Shareholder service standards, we seek your feedback through this survey. We request you to kindly fill the survey form given below and email the scanned copies of the form to investorservices@cumi.murugappa.com to enable us to serve you better.

1. How do you rate the delivery of various communications from the Company

Annual Report
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

Dividend Warrant / ECS Intimations
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1A

Share Certificates after transfer, transmission etc.
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1ś

2. How do you rate the Quality and content of Annual Reports of the Company

Content
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

Design & Layout
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

3. How do you rate the Investor services information provided on the website of the Company

Relevance of Information
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

Quality of Information
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

Content and Updation
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

Ease of navigation and accessibility to information
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

4. How do you rate the interaction with the Investor Service Department of the Company

Quality of response
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

Speed of response
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

Accessibility
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

Quality of response
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

Speed of response
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

Accessibility
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

6. How do you rate your experience in the Annual General Meeting(S) convened by the Company?

Convenience of the Venue
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

Arrangements and hospitality at the Venue
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

Adequacy of Time for Shareholders Participation
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

e-voting facility provided at the general meeting
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1

7. Overall assessment of Investor standards of the Company

Investor standards
Excellent - 5 Very good - 4 good - 3 Average - 2 Poor - 1